Business Process Outsourcing
The Business Process Outsourcing sector is an important contributor to the Sarnia-Lambton economy, creating nearly 2,000 direct jobs. The industry has a policy of promoting from within, and provides excellent opportunities for employees eager to advance their careers.
With Sarnia-Lambton's educated and affordable workforce, inexpensive properties, and state-of-the-
art telecommunications infrastructure, Sarnia-Lambton meets the needs of business process
outsourcing. Opportunities exist for smaller speciality outsourcing facilities.
Sarnia-Lambton's Business Process Outsourcing companies:
- NCO Customer Management Ltd. Approximately 1,200 full and part-time jobs are filled at NCO. This centre specializes in customer relations and accounts receivable management.
- Marriott Reservations Centre This world-wide reservations centre is Marriott's second Canadian call centre and its first in the province of Ontario. The centre employs 450 people.
- StarTek Canada Services Ltd. This inbound call centre chose to locate in Sarnia's downtown Bayside Centre. The company's Sarnia location employs approximately 500 people.
- Osprey Media This inbound classified ad centre employs approximately 30 people in Sarnia.
