Business Assistance Programs
Border Information Service
|Canada Border Services Agency|
|The Border Information Service (BIS), a computerized, 24-hour telephone service, provides general customs information. A touch-tone or rotary-dial telephone can be used to hear recorded information on a variety of customs topics such as travellers and personal exemptions, commercial importations and exportations, Postal Import Form E-14, general postal importation's and the North American Free Trade Agreement.
If calling during office hours, the system can transfer an individual to a customs officer if more specific information is required.|