Digital Service Squad Will Help Sarnia-Lambton Small Businesses With Digital Transformation

September 13, 2021:  Sarnia, ON.  The Sarnia-Lambton Economic Partnership has announced that it has received a $60,000 grant from Digital Main Street’s Ontario Grants Program (OGP) for a Digital Service Squad (DSS), which will provide trained digital specialists to local small businesses to help them adopt online technologies and digitally transform their sales, marketing and back-office operations. The squad has begun visiting businesses in the Sarnia-Lambton area.

“Building on the successes of the Sarnia-Lambton Digital Service Squad in 2019 and 2020, we are thrilled to be delivering this program again, expanding our reach to assist more businesses across the Sarnia-Lambton area in 2021,” said Sarnia-Lambton Economic Partnership’s Chief Executive Officer, Stephen Thompson. “OBIAA has relaunched the $2,500 Digital Transformation Grant with expanded eligibility, including a broader geographic area, making it accessible to most brick-and-mortar small businesses. This program will help businesses by assisting with the cost associated with leveraging digital technologies and online best practices” added Thompson.

Renewed government funding of the OGP — including investment from the Ontario Ministry of Economic Development, Job Creation and Trade — will provide 3,000 Digital Transformation Grants to qualified brick-and-mortar small businesses as well as Digital Service Squad grants for organizations to provide hands-on assistance to local small businesses. The OGP is administrated by the Ontario BIA Association, in partnership with the Toronto Association of BIAs (TABIA).

“Ontario small businesses are the heart of our neighbourhoods and the economic foundation of our communities,” said Nina Tangri, Associate Minister of Small Business and Red Tape Reduction for Ontario. “Our government is committed to being there for them as they reopen. This additional support will give these businesses the digital boost they need to raise their profile and rebuild better than ever.”

The cornerstone of Digital Main Street, these squads consist of trained specialists who meet with brick-and-mortar small businesses at no cost to help them complete an online assessment and introduce them to online training modules to build their knowledge and skills. These experts can also assist businesses with developing their Digital Transformation Plan (DTP) and applying for a one-time $2,500 grant to implement it. This one-on-one DSS assistance also includes support for basic website set-up, Google My Business profiles, 360º photos, social media presence, and much more. The DSS can also provide information on the ShopHERE program, if applicable, to assist with digital storefront set-up and e-commerce.  Where COVID-19 restrictions are in place, DSS experts can provide support through phone and video tools such as Zoom.

“In the past 17 months, as small businesses across the province fought to stay open and keep customers engaged online, Digital Service Squads were there to help,” said Kay Matthews, Executive Director of OBIAA.  “Squads jumped online themselves during lockdowns to help virtually, and businesses have consistently told us how important the DSS were to their success through the pandemic.  We are thrilled to support the Sarnia-Lambton DSS and help them provide assistance to even more small businesses than ever.”

ABOUT The Sarnia-Lambton Economic Partnership

The Sarnia-Lambton Economic Partnership (SLEP) is the lead economic development agency for the Sarnia-Lambton area. Funded by the County of Lambton, we have a focus on promoting the distinct advantages that Sarnia-Lambton proudly offers companies and residents. By coordinating community-based economic development initiatives and working to maintain a commercially attractive environment, we foster new business creation, help ensure that established firms remain and grow here, and work to attract growing businesses to the Sarnia-Lambton area. Visit sarnialambton.on.ca to learn more.

ABOUT OBIAA

OBIAA is the network that represents unique and vibrant BIAs across Ontario. The Association supports and advocates on behalf of its members through the building and nurturing of strong relationships and partnerships. OBIAA is a leader in the development and sharing of information, tools, resources and best practices, and is the ONE voice on common issues.

ABOUT Digital Main Street

Digital Main Street is a program that helps main street businesses achieve digital transformation. The program is built around an online learning platform, structured training programs, and our Digital Service Squad, a team of street-level team members who help main street businesses grow and manage their operations through technology.

Digital Main Street was created by the Toronto Association on Business Improvement Areas (TABIA) with direct support from the City of Toronto. DMS is also supported by a group of strategic business partners, including Google, Mastercard, Shopify, Microsoft, Facebook, Intuit QuickBooks, Square, and Yellow Pages. www.digitalmainstreet.ca

Media Contact:

Program Contact

Chantelle Core, Development Coordinator

Sarnia-Lambton Economic Partnership

519-332-1820 chantelle@sarnialambton.on.ca

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