Richa has over 10 years of experience in B2B and B2C sales, strategic planning, and customer-centric solutions. As an Executive MBA Candidate at Ivey Business School, Richa brings a unique perspective shaped by her diverse professional background and personal experience as a two-time immigrant. Richa specialize in bridging customer needs with organizational goals, focusing on solutions that drive engagement, growth, and meaningful impact. Her work has included contributing to feature development and strategic roadmaps for digital platforms aimed at improving newcomer prosperity, aligning product enhancements with user feedback and long-term organizational goals.